Why is my 2go not opening

You do not need 2go credits to chat to friends privately. If your phone model was not detected, you can select your manufacturer from the list and choose the 'All' model. Please visit the Nokia Ovi Store to download 2go. Please visit the Google Play Store to download 2go.

I receive a 'package file is invalid' error when installing or upgrading 2go for Android. How can I fix this? This is an error that some Android users get when installing applications for the first time or when upgrading applications in the Google Play Store. The error can happen with any application downloaded from the Play Store and is not specific to 2go.

There is not a single fix to resolve this issue, but rather a series of actions that should be tried until the installation succeeds. The following steps should be tried, in order, until the problem is resolved:. Please verify that your phone's GPRS data settings are correct. These settings can be obtained from your mobile network provider.

We have provided settings for some mobile networks on this page. Some Blackberrys need a small change to allow them to work with 2go. A GPRS data connection is required so that you can chat with other people in 2go. A small fee is charged by every mobile network operator to maintain a GPRS connection.

Remember that this costs much less than it would normally cost to send an SMS! Visit m. This will provide you with instructions on how to retrieve your password.

If this has happened to you and you feel it was in error, please file a problem report on m. We implement numerous features and safeguards to ensure the security of our users and network and implement features to comply with applicable laws. Visit the safe chatting and privacy section for more information. We're on the lookout for smart engineering talent. Click here for more information.

Follow 2goMessenger. Help Click on a section below to find the answer to your question: General questions. What is 2go? Why use 2go? How does it work? How do I start chatting on 2go? Am I charged anything to use 2go? What are 2go Credits? Which mobile phones does 2go run on? Are there any phones made by these manufacturers that cannot run 2go? Quite simple, this is how I fixed it when 2go refuses to connect.

I simply deleted the 2go messenger and reinstalled another version. Quite simple. Your mobile device memory could also be a major effect. When logged on to your 2go account, on the homepage, scroll down to Active Chat. Please Note: you will have to indulge in a chat before your recent chat will appear on the active chat page.

It means you do not have 2go credits. Posting in 2go chat rooms now requires credits. Hence, you should buy some 2go credit before engaging in group conversations. This is perhaps, one of the ways the team make money on the platform. Alternatively, go to your profile on the app and choose to purchase credit.

You can either purchase credits automatically or manually. Purchasing 2go credits requires your normal network credit balance. Meaning, the worth of credit you wish to buy will be deducted from your network airtime balance.

This depends majorly on your mobile device. Please make sure your device supports uploads function. Nokia phones works well with this. Kindly read my post on 2go on blackberry, how to download and use. Yes you can. To try 2go on pc, visit pc. Please kindly use my post on chat live with Facebook friends on 2go for the full step by step tutorial.

First, you should download the latest version of the app. When you must have successfully updated or installed the app as prescribed above, simply navigate to your profile , tap the option button and choose to edit profile.